Gentleman’s Relationship Manager
We are seeking an outgoing and client service-oriented relationship manager to join Aladé and work with our clients. In this role, you will be responsible for meeting with clients, promoting our products, and guiding them to make the best decisions. You’ll also play a key part in generating new business by identifying opportunities for potential sales.
Relationship Manager Duties and Responsibilities
- Maintain good relationships with clients so that the business can maximize the value of those relationships.
- Identify key contacts at potential client companies to establish and foster a relationship.
- Participate in one-on-one meetings with clients to showcase products in an effort to guide their choices.
- Understand the problems and challenges of clients and identify ways Aladé could better address those needs.
- Grow the business by identifying new sales and business development opportunities.
- Seek opportunities to cross-sell or upsell to existing clients.
- Monitor and assess activities of competitors to proactively satisfy and retain our clients.
- Provide excellent service in order to maintain a positive reputation for Aladé.
- Resolve any customer complaints in a prompt and professional manner.
- Develop and execute a strategy to meet revenue targets.
Relationship Manager Requirements and Qualifications
- Ability to build, foster, and maintain positive professional relationships.
- Devotion to high-quality customer service.
- Excellent interpersonal communication skills.
- Keen analytical and research abilities.
- Knowledge of relationship management best practices.
- Problem solving and conflict resolution capabilities.
- Willingness to develop an in-depth understanding of the business and related services.
- Bachelor’s degree in business, marketing, management, or related field.
- 7+ years of experience in a sales or customer service role.
- Well groomed with an excellent command of the English language.
£50000 Basic Salary
Central London Office
Excellent Commission Structure
To apply please send your CV and a recent photo to firstname.lastname@example.org